Frequently Asked Questions

• How do I use my purchased "Prepaid hours"?

  Whenever you request an update or submit a project of any type, you will be getting a quote in 2 formats: dollar amount and development hours. When you are ready to proceed you will be able to pay for the project directly or using your prepaid hours balance.
  NOTE: You pay less if you pay using prepaid hours balance.

• Can I use prepaid hours for any type of development?

  Yes. You can use prepaid hours balance for full spectrum of our services:
  - Treepl CMS implementation (including Liquid)
  - Complex Liquid
  - Custom JavaScript development
  - 3rd party integrations (PHP, .NET)
  - Business Catalyst implementation
  - PSD to Treepl
  - PSD to HTML/CSS

• Do you still perform development for Business Catalyst sites?

  Yes.

• Is it one package per project?

  Your prepaid hours balance can be applied across all projects in your dashboard.